Where possible ActionSportGames will repair your item to its original saleable condition. If the item is still under warranty and the fault is not due to negligence or user error, this repair will be free of charge, if the item is outside of warranty or has been damaged through ill use or negligent operation there may be a charge for both replacement components and our technicians time and labour.
In exceptional cases where ASG are unable to repair your item, we will replace it with a new replacement model if the product is still under warranty. If the model in question is no longer available, we will endeavour to repair it when possible.
Please be advised that repair time can vary due to the amount of returns requiring processing and the complexity of the repair but an AVERAGE wait time for service and repair is two weeks.